faq

For any order, big or small, visit our 'order' tab at the top of the page and fill out the order form stating the items you would like, amount in batches, and when for. Alternatively, if you are unsure of what to order, or have a special order you would like to discuss (always welcome!), then email us directly and we can chat about it!

We are currently cash only, so please try to bring the amount needed with you as we cannot take card payments. You will pay on collection* unless a deposit is required and then you will pay at a time that will be discussed upon placing your order. *As a result of Coivd-19 we are now taking advanced payments only through pay-by-link. Once you email your order I will email you with a payment link that will automatically deactivate once you have paid.

Our collection days are currently every Saturday from our kitchen in Longton. Orders have to be placed by the Thursday before the Saturday you require your food, by 8pm. For example, if you would like you order on Saturday 6th June, you would have to order by Thursday 4th June. However, you can order weeks in advance, just make sure to always state which Saturday you would like your order for.

The T&T kitchen is based on Longton, Stoke-on-Trent. We are currently waiting on a sign to arrive to make us easier to spot but you will find me working away in the kitchen under the archway. You can find directions here.